Anti-Money-Laundering & KYC Policy

Ozwin Casino is committed to preventing money laundering and the financing of terrorism. This policy explains the identity checks, monitoring and reporting we carry out under our licence and applicable law, and what we may ask of you.

1. Purpose and scope

This Anti-Money-Laundering (AML) and Know Your Customer (KYC) policy applies to every Player and to all deposits, withdrawals and gameplay on the Website. It supplements the Terms & Conditions and reflects the obligations placed on us by the Curaçao Gaming Control Board.

2. Customer due diligence (KYC)

We verify the identity of every Player. Before your first withdrawal — and at any other time we consider necessary — we may request a valid government-issued photo ID, a proof of address dated within the last three months, and proof of the payment method used. We may repeat or enhance these checks based on activity and risk.

3. Account-holder requirements

Accounts must be opened in your own legal name, using your own valid payment instruments. One Account is permitted per person. Accounts opened with false, incomplete or third-party information may be suspended and any related winnings withheld pending verification.

4. Age verification

Gambling is restricted to persons aged 18 or over. We apply age-verification measures and may request additional proof of age at any time. Suspected underage accounts are frozen immediately and closed if confirmed. See the Over 18 Only page.

5. False or misleading information

Providing false or misleading information is a breach of these policies and of the Terms & Conditions. It may result in suspension or closure of the Account, voiding of bets and reporting to the relevant authorities.

6. KYC timeframes

You are expected to complete identity verification when requested, and in any case before your first cash-out. Withdrawals are held until verification is complete. If outstanding documents are not provided within 30 days of a request, we may suspend the Account and apply our funds-handling procedures.

7. Source of funds and source of wealth

For larger transactions, sustained high-volume play, or where activity does not match a Player's profile, we may request evidence of the source of funds or source of wealth — for example payslips, bank statements or other supporting documents. We may delay or decline transactions until satisfactory evidence is provided.

8. Transaction monitoring

We monitor deposits, withdrawals and gameplay for patterns that may indicate money laundering, structuring, fraud or bonus abuse. Indicators include rapid deposit-and-withdraw with minimal play, use of multiple payment instruments, and attempts to deposit funds of unclear origin.

9. Suspicious activity and reporting

Where we identify activity that we reasonably suspect is connected to money laundering or other financial crime, we may suspend the Account, freeze funds, and report to the competent authorities. We are not obliged to inform the Player that a report has been made where doing so is restricted by law.

10. Politically exposed persons and sanctions

We screen against international sanctions lists and apply enhanced due diligence to politically exposed persons (PEPs) and their close associates. We will not knowingly provide services to sanctioned individuals or entities, or to Players in prohibited jurisdictions listed in the Terms & Conditions.

11. Record keeping

We retain identity records, transaction histories and related documentation for the period required by applicable regulation. These records are held securely and processed in line with our Privacy Policy.

This policy may be updated to reflect regulatory change. Questions can be directed to our Help Centre.