Privacy Policy

This Privacy Policy explains how Ozwin Casino, operated by Outback Reels N.V., collects, uses, shares and protects your personal data, and the rights you have. It forms part of the Terms & Conditions and works alongside our Cookie Policy.

Who we are

Ozwin Casino (ozwincasino50.com) is operated by Outback Reels N.V., registered in Curaçao under company number 167842, with its registered office at Dr. M.J. Hugenholtzweg 25, Willemstad, Curaçao. We are the controller responsible for your personal data.

Data we collect

We collect what we need to run the service and meet our legal duties: identity and contact details you provide at registration and verification (name, date of birth, email, address, ID documents); transaction and gameplay data (deposits, withdrawals, bets, bonuses); technical data (device, browser, IP address, session logs); and your communication and marketing preferences. We do not store full card numbers — payments are handled by certified providers.

Why we use it

We use your data to open and manage your account, process deposits and withdrawals, deliver and improve the games, provide support, run promotions you have opted into, detect and prevent fraud and money laundering, verify your age and identity, and comply with our licence and applicable law.

Legal bases

We process data to perform our contract with you, to meet legal obligations (including KYC, AML and responsible-gambling rules), for our legitimate interests in operating and securing the service, and — for optional marketing — on the basis of your consent, which you can withdraw at any time.

Who can access your data

Access is strictly limited to trained, authorised staff who need it for their role, under confidentiality obligations. We share data only where necessary: with payment and verification providers, game suppliers, analytics and security partners, and with regulators or authorities where required by law. Our partners are bound by contracts that hold them to equivalent standards. We do not sell your personal data.

How we protect it

We use 256-bit SSL/TLS encryption in transit, restricted and segregated storage, access controls and regular security reviews to guard against unauthorised access, loss or misuse. Prevention is our priority, not just response.

Data retention

We keep your data for as long as your account is active and thereafter for the period required to meet legal obligations (in particular AML record-keeping and responsible-gambling requirements) and to handle any disputes. When data is no longer needed, it is securely deleted or anonymised.

Your rights

Subject to applicable law, you may request access to your data, correction of inaccurate data, erasure, restriction of or objection to certain processing, and portability. You can also update your profile and manage marketing and tracking preferences from your account. Some data must be retained to meet our regulatory obligations.

Changes to this policy

We may update this policy from time to time. We will notify you of material changes by appropriate means and keep prior versions available for reference. The version published here is the one currently in force.

To exercise a privacy right or ask a question, contact our team via the Help Centre or at support@ozwincasino50.com.